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Specialized in Sport Clothing Customization 20 years.

1
What is your approach to long-term buyers?

For repeat clients we offer:

  • Priority production scheduling
  • Stable pricing
  • Faster communication and development
2
Can you help me improve my product design?

Yes, we can suggest:

  • Better fabric combinations
  • Improved fit
  • Cost-saving production solutions
3
How do you protect my design from being copied?

  • Keep client designs confidential
  • Do not reuse custom styles for other buyers
  • Can sign NDA if required
4
How do you control color differences?

We use:

  • Pantone color matching system
  • Lab dips for approval before production
  • Controlled dyeing process

Final bulk goods must match approved color standard.

5
What happens if the bulk order has defects?

We handle it based on inspection results:

  • Minor issues → repair or discount solution
  • Serious issues → remake or compensation

We aim for long-term cooperation, not one-time deals.

6
Can I trust your measurement accuracy?

Yes. We use:

  • Standard measurement system (CM/INCH)
  • Professional pattern makers
  • Size tolerance control during production

Each batch is checked against size standards.

7
How do I avoid getting different fabric from what I approved?

We ensure fabric accuracy by:

  • Providing fabric swatches before order confirmation
  • Keeping signed sample records
  • Using the same supplier batch for bulk production

No substitution without your approval.

8
What is the biggest risk when sourcing apparel from China? How do you solve it?

Common risks include:

  • Inconsistent quality between samples and bulk goods
  • Delayed delivery affecting selling seasons
  • Miscommunication on specifications

We reduce these risks by:

  • Clear confirmation before production
  • Production tracking updates
  • Strict QC system before shipment
9
What is the biggest risk when sourcing from China, and how do you solve it?

Common risks:

  • Inconsistent quality
  • Delayed shipments
  • Poor communication

We solve these with strict QC, clear timelines, and professional service.

10
How can I reduce my sourcing risk when working with you?

We recommend:

  • Start with a sample order
  • Confirm quality before bulk
  • Maintain clear communication

We will support you throughout the process.

11
What is your packaging standard?

Standard packaging:

  • Individual polybag
  • Carton packing

Custom packaging is available upon request.

12
What fabrics do you use for your sportswear?

We use high-performance fabrics such as:

  • Nylon + Spandex (soft, stretchy, premium feel)
  • Polyester + Spandex (durable, cost-effective)
  • Cotton blends (for hoodies & T-shirts)

All fabrics are selected for comfort, breathability, and durability.

13
How can I start working with you?

Simply contact us:

  • Email: sales2@onetex.cn   whatsapp:86-13600612018
  • Or send us your requirements (design, quantity, target price)

We will reply with a quotation and solution within 24 hours.

14
Can you handle small quantity orders with many styles?

Yes, we understand brands need variety. We support multiple styles with flexible quantities, especially for growing brands.

15
What shipping methods do you offer?
  • We support:

    • Sea freight (cost-effective for bulk orders)
    • Air freight (faster delivery)
    • Express shipping (DHL, FedEx, UPS)

    We can recommend the best option based on your timeline and budget.

16
What is your production lead time?
  • Sample: 7–10 days
  • Bulk production:  3045 days, depending on order quantity and if fabric have stock. 

We always aim to deliver on time to avoid missing your selling season.

17
What certifications do you have?

BSCI , OEKO-TEX100  GRS

18
How do you ensure product quality?

We have a strict quality control process:

  • Raw material inspection
  • In-line production checks
  • Final inspection before shipment

We can also provide photos/videos or third-party inspection if required.

19
Can I get samples before placing a bulk order?
Yes, we highly recommend sampling:
Sample lead time: 7–10 days
Sample cost: refundable after bulk order
We ensure the sample matches your quality expectations before production.
20
What is your MOQ (Minimum Order Quantity)?
Our MOQ is flexible depending on the product: 300pcs.
For new clients, we are open to discussing smaller trial orders.

Contact Person: Tina Bao

Tel: 86-574-23706505

Mobil: 86 13600612018

E-mail: sales2@onetex.cn

WhatsApp: +86 13600612018

Office Add: No.299 Jinsha Road, Cixi 315300, Zhejiang, China

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